Privacy policy

Last Updated: January 24, 2025

At BYV_TRUBB (“we,” “us,” “our”), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you access or use our website at byvtrubb.store (the “Site”) and related services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please refrain from using our Services.

1. Information We Collect

We collect and process your personal information to provide and improve our Services. The type of information we collect depends on how you interact with us.

1.1 Information You Provide Directly

We collect personal data you provide when interacting with our Site, including:

  • Contact Information: Your name, email address, phone number, billing address, and shipping address.
  • Account Details: Information used to create an account, such as a username, password, and security credentials.
  • Order Information: Details about your purchases, including payment method and transaction details.
  • Customer Communications: Messages, inquiries, or other information shared with our support team.

1.2 Information We Collect Automatically

We use cookies and other tracking technologies to collect data about your interaction with the Site, including:

  • IP address and device identifiers.
  • Browser type, operating system, and referral source.
  • Usage patterns, including pages visited and time spent on the Site.

1.3 Information from Third Parties

We may receive additional information about you from:

  • Payment Processors: Details necessary to process your transactions.
  • Shipping Providers: Information related to delivery and order fulfillment.
  • Marketing Partners: Insights to enhance your experience and tailor advertisements.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Fulfill Orders: Process transactions, arrange shipping, and manage returns or exchanges.
  • To Communicate with You: Provide order updates, respond to inquiries, and share important notices.
  • To Enhance Services: Improve our website functionality, content, and overall user experience.
  • For Marketing: Send promotional offers, advertisements, and personalized recommendations.
  • For Security and Fraud Prevention: Protect against unauthorized access, fraud, or other malicious activities.
  • To Comply with Legal Obligations: Meet regulatory requirements and respond to lawful requests.

3. Sharing Your Information

We may share your personal information in limited circumstances, including:

  • With Service Providers: Vendors who assist with payment processing, order fulfillment, analytics, and customer support.
  • With Advertising Partners: To deliver tailored marketing and advertisements.
  • For Legal Compliance: When required by law, subpoena, or other legal processes.
  • During Business Transfers: In the event of a merger, acquisition, or sale of business assets.

We do not sell your personal information for monetary gain.

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience and analyze how you interact with our Site. These technologies help us to:

  • Recognize your device and preferences.
  • Deliver targeted advertisements.
  • Monitor performance and usage analytics.

You can control cookie preferences through your browser settings. Note that disabling cookies may impact some functionalities of our Site.

For more information, see Shopify's Cookies Policy.

5. Data Security and Retention

We implement appropriate technical and organizational measures to safeguard your personal data. However, no security measure is foolproof, and we cannot guarantee complete protection.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

6. Your Privacy Rights

Depending on your location, you may have the following rights concerning your personal data:

  • Access: Request details about the information we hold about you.
  • Correction: Request updates or corrections to inaccurate information.
  • Deletion: Request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: Opt-out of marketing communications or certain data sharing practices.

To exercise your rights, contact us using the information provided in the “Contact Us” section below. We may require verification of your identity before processing your request.

7. International Data Transfers

If you access our Services outside the United States, your information may be transferred to and processed in the United States or other jurisdictions with differing data protection laws. We take steps to ensure appropriate safeguards are in place to protect your data.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

9. Updates to This Privacy Policy

We may modify this Privacy Policy from time to time. Updates will be posted on our Site with the revised "Last Updated" date. Please review it periodically to stay informed of any changes.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: byvtrubbstore@gmail.com
  • Mailing Address: 121 BYV_TRUBB Drive, Smyrna, GA, 30082, US