Refund policy

All Sales Are Final Policy

Effective Date: 12/30/2024

1. Introduction

At BYV_Trubb customer satisfaction is our top priority. We strive to provide high-quality products and excellent service. To maintain fairness and clarity, we have established this "All Sales Are Final" policy.

2. Policy Scope

This policy applies to all purchases made from BYV_Trubb, whether online or in-store.

3. No Refunds or Exchanges

All sales are final. We do not offer refunds or exchanges for any products once purchased. Please ensure that you are fully satisfied with your selection before completing your purchase.

4. Exceptions

In rare cases, exceptions may be made at our discretion, such as:

• Incorrect items received due to our error

5. Process for Exceptions

If you believe you qualify for an exception, please contact our Customer Service team within 3 days of receiving your order. Provide your order number, a detailed description of the issue, and any supporting photos or documentation. Our team will review your request and respond within 5 business days.